Create awesome experiences for our customers.

Join our team

We’re a customer-driven and product-minded team within TELUS, responsible for our company’s digital evolution. We simplify the path to production so teams can focus on what matters most.

TELUS Digital’s mission is to make life easier for millions of customers – and for our team. We build smart, customer-centric and data-driven experiences for telus.com, business.telus.com, and the My TELUS app.

Our team includes a passionate group of strategists, UX and visual designers, full stack developers, content managers, scrum masters, testers, product owners, people experience specialists, and other digital experts.

Our team members are leaders in local and global technology communities, we value and support communities such as: Tech Masters, NodeSchool, Ladies Learning Code, Women Who Code TO and many more!

Learn more about our team at telus.com/digital

This is a full-time, renewable 1-year contract position.

Here’s the impact you’ll make and what we’ll accomplish together

Individuals with web development experience including knowledge of JavaScript (or any of it’s flavours) with an interest for analytics may apply for a position within TELUS Digital. The program is designed specifically for those who are passionate about analytics, curious about new technologies and interested in using data to shape the strategy of a large organization. This is a great entry path into the digital analytics and data science team at TELUS.

In this role, you will start with a 1-month training program on our data creation tools where you will learn technical skills, solve real problems designed to grow your business acumen, and collaborate with colleagues, leaders and industry experts. Following the initial training, you will take on more responsibilities and support one of our product teams with implementing analytics tools. Throughout the program, you will have access to a mentor who will guide you through day-to-day challenges as well as the ongoing development of your skills.

In this role, you will gain experience setting up analytics tools for our digital properties in order to collect user interaction data from multiple sources including web, app, voice assistants and wearables. Some of the tools you will learn about include Adobe Marketing Cloud (Dynamic Tag Manager, Adobe Analytics, Target, Audience Manager, Campaign), Ensighten, DOMO, Qualtrics and ClickTale.

Reporting into the Manager of Analytics & Insights, this position is accountable for implementation, continued integration and knowledge transfer of the Adobe product suite, specifically Adobe Analytics, across multiple TELUS Digital properties.

This is a full-time, renewable 1-year contract position.

Here’s how

  • Ensuring that data flows smoothly from the website and app into our Adobe Analytics report suite
  • Support the development of internal processes and documentation governing all aspects of Adobe analytics tagging, implementation, QA and reporting, including continuous improvement of these processes.
  • Conduct regular audits of digital analytics implementation identifying recommendations to improve data structure and reporting
  • Work collaboratively with product teams to create valuable data that drives our insights and reporting. Communicate findings and recommendations in a professional, clear, and actionable manner, articulating next steps and recommendations to various audiences including executive level.
  • Manage quality assurance of all Adobe Analytics implementations and provide recommendations to provide insightful, best-in-class digital channels reports and dashboards, and adherence to service level agreements with lines of business, partners and the overall Digital team.

You're the missing piece of the puzzle

  • Relevant education in fields such as computer science, engineering or information management
  • Understanding of database structures, tables & basic SQL statements
  • Web development experience including knowledge of JavaScript (or any of its flavours)
  • Ability to work independently and as a contributing member of the team
  • Passionate about analytics!


About TELUS Digital:

We want to work with people who:

  • Share our passion for all things digital
  • Thrive in an agile, lean and fast-paced environment
  • Clearly see things from the perspective of our customers
  • Are curious, experiment and never stop learning
  • View collaboration as essential to your work
  • Utilize the power of data to inform decisions
  • Embrace diversity and new ideas

What you can expect from us:

  • An environment where you’re encouraged to share and act on your ideas
  • Flexible work hours in a central downtown location
  • A welcoming, relaxed office with a casual dress code
  • A culture committed to giving; every year we donate time and resources in our communities
  • Team lunches with a generous supply of healthy snacks
  • A fun, dynamic team that works and plays every day; great ideas can come as easily during an impromptu hallway soccer match or social team outing

Bonus points

Check out labs.telus.com/blog to see how we solve challenging problems for millions of customers with innovative tools.

Accessibility

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.