Create awesome experiences for our customers.

Join our team

We’re a customer-driven and product-minded team within TELUS, responsible for our company’s digital evolution. We simplify the path to production so teams can focus on what matters most.

TELUS Digital’s mission is to make life easier for millions of customers – and for our team. We build smart, customer-centric and data-driven experiences for telus.com, business.telus.com and the My TELUS app.

Our team includes a passionate group of strategists, UX and visual designers, full stack developers, content managers, scrum masters, testers, product owners, people experience specialists, and other digital experts.

Our team members are leaders in local and global technology communities, we value and support communities such as: Tech Masters, NodeSchool, Ladies Learning Code, Women Who Code TO and many more!

Learn more about our team at telus.com/digital

This is a full-time, renewable 1-year contract position.

Here’s the impact you’ll make and what we’ll accomplish together

Individuals with a passion for analytics who possess strong knowledge of web analytics, a clear communicator, and able to quickly grasp business concepts may apply for a position within TELUS Digital. The program is designed specifically for those passionate about analytics, curious about new technologies and interested in using data to shape the strategy of a large organization. You will use these skills to help our product teams to deliver great digital experiences and enable the Telus Digital leadership team to make strategic planning decisions. Candidates for the role should be curious to understand the ‘why’ behind the data and are excited about the opportunity data provides in creating a leading digital experience. This is a great entry path into the digital analytics and data science team at TELUS.

In this role, you will start with a 1-month training program on our data creation tools where you will learn technical skills, solve real problems designed to grow your business acumen, and collaborate with colleagues, leaders and industry experts. Following the initial training, you will take on more responsibilities and support one of our product teams with implementing analytics tools. Throughout the program, you will have access to a mentor who will guide you through day-to-day challenges as well as the ongoing development of your skills.

In this role, you will use these skills to help our product teams to deliver great digital experiences and enable the Telus Digital leadership team to make strategic planning decisions. Candidates for the role should be curious to understand the ‘why’ behind the data and are excited about the opportunity data provides in creating a leading digital experience.

This is a full-time, renewable 1-year contract position.

Here’s how

  • Leverage data to tell the story of how the Telus Digital team is making progress on key metrics and uncover opportunities to improve the experience
  • Communicate findings and recommendations to audiences ranging from executives to working level team members
  • Follow the Lean Analytics guidelines of ‘build, measure, learn’ with product teams to ensure we are using data to define success, measure outcomes and consistently learn
  • Identify key segments for A/B testing and personalization use cases
  • Proactively identify opportunities to constantly improve our business processes

You're the missing piece of the puzzle

  • Relevant education in fields such as economics, marketing, engineering, mathematics, computer science or information management
  • Demonstrates strong interpersonal and communication skills
  • Passionate about analytics!

Great-to-haves

  • Experience with A/B testing
  • Experience writing SQL queries to access and analyze data
  • Experience using digital analytics tools such as Google, Facebook or Adobe Analytics to analyze digital experiences, find opportunities and make recommendations to product or marketing teams.
  • Proficiency making data visualizations and dashboards using tools like DOMO, Google Data Studio, Tableau, or Qlik

About TELUS Digital:

We want to work with people who:

  • Share our passion for all things digital
  • Thrive in an agile, lean and fast-paced environment
  • Clearly see things from the perspective of our customers
  • Are curious, experiment and never stop learning
  • View collaboration as essential to your work
  • Utilize the power of data to inform decisions
  • Embrace diversity and new ideas

What you can expect from us:

  • An environment where you’re encouraged to share and act on your ideas
  • Flexible work hours in a central downtown location
  • A welcoming, relaxed office with a casual dress code
  • A culture committed to giving; every year we donate time and resources in our communities
  • Team lunches with a generous supply of healthy snacks
  • A fun, dynamic team that works and plays every day; great ideas can come as easily during an impromptu hallway soccer match or social team outing

Bonus points

Check out labs.telus.com/blog to see how we solve challenging problems for millions of customers with innovative tools.

Accessibility

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.